Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,332 Reviews)
Rating breakdown 114,332 reviews
5 Stars
77,067
4 Stars
20,513
3 Stars
6,924
2 Stars
3,814
1 Star
6,014
84%of customers recommend this product.
(
31,804 out of
37,819)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Have HR Block at home for years. It is the best! Will continue to use it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 5, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dbo12
from Pennsylvania
Verified Purchase:Yes
I have been filing my federal income tax returns for over ten years and have relied on H&R Block tax software to make the returns easy to complete. Even though I have investment income in the form of capital gains, dividend's, and interest, my returns always complete successfully with no mistakes.
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RG2025
from New England
Verified Purchase:Yes
Download & Installation was very easy.
Completed return and submitted already.
Completed return and submitted already.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Barty
from Mn
Verified Purchase:Yes
There seem to be multiple glitches where I get error messages that need to be fixed to file but are incorrect as what it says I need isn’t what my return shows. Also one message said I could not file electronically if I used a certain code in box 14 of the W2. It is a new law and should have been allowed.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Carinna, Social Media Team, February 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tricia2
from Circle Pines MN
Verified Purchase:Yes
Easy to use. Frustrated with filing. Federal accepted. State rejected because they couldn't get federal.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 5, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Curt6969
from Liberty Township Ohio
Verified Purchase:Yes
The program was easy to download. The software is easy to use. The audit feature is great.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 5, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy
on February 3, 2025
Posted by: MattyHatty
from McHenry, MD
I've used this product for many years now and have been very happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jj reviews
from Buffalo, NY
Verified Purchase:Yes
I was happy with the amount of time it took to prepare my tax return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, February 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock