Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,172 Reviews)
Rating breakdown 114,172 reviews
5 Stars
76,950
4 Stars
20,486
3 Stars
6,914
2 Stars
3,810
1 Star
6,012
84%of customers recommend this product.
(
31,705 out of
37,712)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
I have use H & R Block software for years.
I have never been disappointed.
I have never been disappointed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department - TE, January 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Meme18866
from North carolina
Verified Purchase:Yes
The rep was very polite, professional and helpful. I called to get my software download as I had not yet received it. It took almost 50 minutes to get this done due to whatever problems the rep was having with the download link.
In addition, a couple of years ago, I enrolled into the yearly auto draft. My bank account has been charged each year but I have always had to call to receive the software.
I want to unenroll in this program. The rep said there would be an option to do this once I installed the software and prepared my return. There is no such option and I do not want to spend another hour on the phone getting uninvolved from the yearly auto draft
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Carinna, Social Media Team, January 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (81,706) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
6,518 out of
7,140)
Value
4.5