The information transferred from last year to this years was all wrong. I had to retype everything.
Cons: Time consuming, Hard to import documents
Value
2
Response from HRBlockBy Sean, Social Media Team, January 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I am using your software since 1999 and every year it performs as expected. Great work!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Dept, H&R Block, January 31, 2025
Dear Eric, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
Confusing program
on January 30, 2025
Posted by: Swanny725
from Madison, WI.
Went through the entire filing process and then was told I had to purchase the state not once, but TWICE! Was super confusing because I got the delux, plus state.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, January 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.