I've used H&R Block software for close to 20 years. I've had rental properties income, work income, and investment income. I've used both the Federal and State programs and on the rare occasions I've had a question, their online and/or phone help has provided the answer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, January 30, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I'm an experienced taxpro so I wanted to jump around and found it very aggravating. A return that would normally take less than 30 minutes took 2 hrs and I had to go elsewhere to verify the results.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, January 30, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
I like the fact that it finds my old taxes and brings them over so there’s very little for me to fill out as far as names and such and the returns from the previous year.
Response from HRBlockBy Sean, Social Media Team, January 30, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!