Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,711 Reviews)
Rating breakdown 128,711 reviews
5 Stars
86,024
4 Stars
23,596
3 Stars
8,214
2 Stars
4,371
1 Star
6,506
85%of customers recommend this product.
(
40,697 out of
47,773)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Nevada
Verified Purchase:Yes
Used the same product last year, and again this year! Love it. Easy to use, information is easy to find and instructions are clear.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, January 30, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orrville OH
Verified Purchase:Yes
I have used this software for years and I am very happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great Tax Program
on January 27, 2025
Posted by: Leon47
from Alabama
This tax program is easy-to-use. I have used it annually for many years and highly recommend it to others.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Oetzi
Verified Purchase:Yes
Easy to use even with a somewhat different tax situation than I had in previous years.
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dtb1959
from Metter Ga
Verified Purchase:Yes
Never have any complaints. It’s consistent year after year!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chibry
from Chicago
Verified Purchase:Yes
Spent all the time to complete and it says it can't be submitted/rejected by IRS. I think because it's too early to file so why does H&R let you submit it??
Value
3
Response from HRBlockBy Kira, Social Media Team, January 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Mediocre
on January 27, 2025
Posted by: Aky99
from Schenectady
This woftamware sucks cost a lot and didn’t help at all I ended up owing taxes which I never do
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Kira, Social Media Team, January 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Software glitched when e-filing state return
on January 27, 2025
Posted by: TFed01
from Powell, OH
I've been using this software for years and it's generally ok. This year when I entered my credit information to e-file my state return there was a pop up about needing to run an update before I could submit. After I ran the update my credit card was charged but I wasn't able to submit the state e-file "until my federal return was accepted". I received notice today that the federal return was accepted but in order to e-file the state return I need to enter the cc information again...I need someone to contact me about a refund for the state e-file please
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, January 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock