Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,619 Reviews)
Rating breakdown 128,619 reviews
5 Stars
85,972
4 Stars
23,572
3 Stars
8,205
2 Stars
4,367
1 Star
6,503
85%of customers recommend this product.
(
40,639 out of
47,707)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: del 22
from Maine
Verified Purchase:Yes
I bought this product two weeks ago finished and filed both Federal and State returns in one day. I previously bough my tax down from] Turbo Tax but could not get it to download. After a few frustrating days of attempting to download the program, I gave up, bought H&R Block product, downloaded, installed and completed my tax returns the next days.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Social Media, January 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Little River, SC
Verified Purchase:Yes
I have used this software since the late 90's. I used it for both personal and business (schedule C) taxes. It was so easy to use and I have never been audited since using it. I would say simplicity is the word for this Software. I am now using in retirement.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Western NY
Verified Purchase:Yes
I have used H & R Block for many years. This year seemed to be the easiest As I am 86 years old, all things are not easy anymore!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Have been using your tax programs for years
They are easy to follow, precise and accurate.
Never a problem.
They are easy to follow, precise and accurate.
Never a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, January 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Corona CA
Verified Purchase:Yes
I’ve used H&R Block software for years and it improves every year. This year was no different. One of our kids is in college and the tax credit section is easy to use. The software goes over every credit and deduction to make sure none are missed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, January 26, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
This is my 5th year of using H&R Block software. I used to use Turbo Tax, but found they didn't always get me the best refund. I have not been disappointed with Block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kathy2006
from Fresno Ca
Verified Purchase:Yes
I have been use HR Block for years and always I been happy with the results
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Easy for the easy file. Hard to find help with new
on January 25, 2025
Posted by: Keyeeta
from Central Michigan
Verified Purchase:Yes
Bought a tiny amount of stock to see if the company would turn around. It didn't. First time I needed to post a capital loss. Does the software make it easy? It's easy to post capital loss CARRYOVER, but capital loss is a completely different story. I had to go online to find out what IRS form it would go on... then find what interview section is supposedly regarding that form... then find that it expects a 1099 for capital gain... but the interview doesn't automatically handle capital loss very clearly.
Value
3
Response from HRBlockBy Social Media Department, January 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock