Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(113,972 Reviews)
Open Ratings Snapshot
Rating breakdown 113,972 reviews
5 Stars
76,791
4 Stars
20,463
3 Stars
6,903
2 Stars
3,807
1 Star
6,008
84%of customers recommend this product. 
(
31,568 out of 37,566
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Best Ever
on January 24, 2025
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
Several years ago I switched to H&R stay program and, have been using it ever since Each year the updates made it easier to use, especially e-filing both Fed & state return. Highly recommended without reservations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentJanuary 26, 2025
Hello Sidney, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good but problems
on January 24, 2025
Posted by: Bobby g13
from Peterstown, WV
Verified Purchase:Yes
Program works great, paying for extras stinks. Had to download a second state which popped up a problem came up and stopped after I paid for it. So I downloaded it again, paying for it first like normal, this time it worked fine. When I looked at my bank account I noticed I got charged twice for the one state. After efiling the return it got rejected because of a bad birthday. Fixed that and efiled a second time and you guessed it the program charged me a second time to send the state. So I was charged twice for that as well.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentJanuary 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy and accurate
on January 24, 2025
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Have been using your tax programs for years
They are easy to follow, precise and accurate.
Never a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentJanuary 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (81,641) ratings-only reviews
Overall Customer Rating
4.5 out of 5
4.5
Would recommend? Yes
(
6,471  out of  7,091
)
Value
4.5 out of 5
4.5
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