Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,619 Reviews)
Rating breakdown 128,619 reviews
5 Stars
85,972
4 Stars
23,572
3 Stars
8,205
2 Stars
4,367
1 Star
6,503
85%of customers recommend this product.
(
40,639 out of
47,707)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
2
Disappointed with CA personal forms
on January 17, 2025
Posted by: Don CA
The program runs nicely on my PC, but I am disappointed that the program does not support form CA FTB 3510. The program will not allow me to e-file my California return, even though it is allowable to e-file the California return if I mail in the Form 3510 separately. Do you have a version of your software that runs on Windows 10 that does support Form FTB 3510?
Pros: Easy to import documents, Fast
Response from HRBlockBy Social Media Department, January 21, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3
Great but
on January 22, 2025
Posted by: Bobby Ga
from WV
Product works great with 2 exceptions. (1) went to load a 2nd state and it said it messed up and went back to state return. So I reloaded the state and this time it worked but noticed I was charged twice for this state. (2) when I efiled the return it was rejected because of a wrong birthday. Corrected this and resubmitted it only to find I had to pay for the state efile again
Value
3
Response from HRBlockBy Social Media Department, January 23, 2025
Bobby, Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sebring Florida
Verified Purchase:Yes
Was not happy with the wait period between filing the federal and state returns
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, January 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use software, best tax program.
on January 23, 2025
Posted by: BillJ3976
from Cape Coral, Fl
This software is easy to use and walks you through your return step by step, I have used H&R Black tax software for years and it always gets the job done without incident.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, January 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Miss Nothing
on January 23, 2025
Posted by: Rjones65
I have purchased this product for years with great success most of them. However, this year I ran into a problem with spouses AGI from previous year when filing Joint Return. I think that information should transfer over automatically to Last Years data work sheet.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media, January 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Thomas1111
from Texas
Verified Purchase:Yes
I have been using this for may years and have had great success with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, January 26, 2025
Dear Thomas, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: BigdaddyMac
Verified Purchase:Yes
Nothing beats completing my taxes in less than 30 minutes and then having them accepted so quickly!
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Excellent, easy to use, designed for maximum refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock