I've used H&R tax software for several years, since Taxact free started collecting data in the cloud. I prefer to download and store all my records on my own computer. Other than free e:file for fed, everything is under my own control. Much appreciated and will use it again 2024 as long as death doesn't supercede taxes. That much is certain.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, November 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
I would give the software 5 stars because I am very pleased with the overall results and support but deducted a star because I have never been able to get the auto fill feature for filling in previous years company, and other info to work. Nor can I download the info from my investments. Hasn't worked for me though I've tried for many years. So, I have to enter the info each year.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, November 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
The program did what it was supposed to do, but could have done it better, i.e. easier and/or more completely. Missing the state interview (or even the form) to calculate late penalties. Not the clearest on how to file a return after filing an extension. It could do better at pulling info from prior years returns in some cases. From the aesthetic point of view, it really bugs me when the "next" button moves around on the page... I focused on the info not where you're hiding the button.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, November 8, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I have been using H&R Block tax preparation software for 25+ years. It is easy to use and the accuracy guarantee gives me peace of mind that nothing major has been missed on my return. Thanks H&R Block!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, November 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Mostly fine, but
on November 8, 2024
Posted by: toml29
from Chapel Hill, NC
I used the 2023 software to file for an extension and then filed my taxes. Then I needed to amend my return in Nov and apparently e-filing for amended returns ended on Oct 23, 2024. Although the IRS says e-filing for amended returns goes on for 2 years. Unhappy that I need to paper file my amended return. The deadlines should be listed in selling the software.
Value
3
Response from HRBlockBy Social Media, November 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.