Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Nonicknameeeeeeeeeeee
from Indiana
Verified Purchase:Yes
I had a few issues that had to be addressed but the software wasn’t very clear about how / where to fix them of even what the exact issue was.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, October 19, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Astrobuf
from MN
Verified Purchase:Yes
I've used Block's software fir at least 25 years now. I find it to be an intuitive. easy to use but comprehensive system . They do achood jo.b on quality. I've never run into a serious bug.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JohnJD
Verified Purchase:Yes
The review problems need more explanation.
There should be a pop-up box with last years entry with the difference of last years entry.
There should be a pop-up box with last years entry with the difference of last years entry.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, October 21, 2024
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: MLFJR
from Kings Mountain, NC
Verified Purchase:Yes
Had to use extension. Encountered no problems at all.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bigun is my name
from NC
Verified Purchase:Yes
Good program. What bothers me is that if your electronic submission is rejected by the IRS, once you fix the error and resubmit, you have to pay H&R Block another state filing fee. Not right.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, October 21, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: thissolicitationforfeedba
Verified Purchase:Yes
I have used this software every year for years. Some years are better than others as far as quality of software. 2023 was not good at all. If it happens again I may look for a different product.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dutch G
from San Francisco
Verified Purchase:Yes
The app was down the entire week leading up to April 15! I was forced to file an extension or I’d start accruing interest and penalties. Unacceptable H&R Block!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LaddycBug
from Allen, tx
Verified Purchase:Yes
Easy to use love that y'all have the double check.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock