Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Easy to use moves data points from past year
on September 5, 2024
Posted by: geo2916
from Uniontown, PA
Been using H&R for past few years very satisfied with software carries over past filing points making it easy to update or delete items. It moves data over to state filing program making it easy file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, September 5, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Taxpayer15005
from East Coast USA
Verified Purchase:Yes
HR Block is cheaper than TurboTax and almost as good. The user interface hasn't had an upgrade in years, and the help is little more than references to IRS forms. It's fine if you understand taxes in general. You get some Federal efiles for free, but the price for the state efile is way too high.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, September 6, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Finally Done!
on September 7, 2024
Posted by: Merit
from Westminster, MD
Very hard getting work done with windfall income and mistaken RMD data entry into my spreadsheet. I probably would have failed without Block's Deluxe SW.
I forgot some valuable features until part way through the process because I had to use a professional tax preparer last year who did things differently. I'm happy that I remembered when I did because complex returns benefit from internal data storage in case of IRS review.
I forgot some valuable features until part way through the process because I had to use a professional tax preparer last year who did things differently. I'm happy that I remembered when I did because complex returns benefit from internal data storage in case of IRS review.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Amendment Nightmare
on September 8, 2024
Posted by: GOM 82
from Gastonia, NC
It took a couple hours to figure out how to file an amended return. The instructions were not clear and half the time or more I ended up starting in the middle instead of the beginning.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, September 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: IslandFever
from Southern AZ
Verified Purchase:Yes
I have been using H&R Block Deluxe + State for seven years now and have been very happy with it. It is easy to use, stop and store, and come back to it without any hiccups. Even when I have done an extension because some tax needed documents had not arrived before the filing deadline, going back and finishing and filing my return several months later was no problem. Same with state filing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DBHx
Verified Purchase:Yes
Poorly designed questionnaire. I don't know if I am getting the maximum refund, so am unable to assess. The program was easy enough to use. I am annoyed that I have to pay extra to file my state return, while the federal return is free.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, September 16, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: LLJONES4U
from Chicago, IL
Verified Purchase:Yes
H R Block is a great tax program. It asks most of the tax questions you need for your normal person. It gives you the option to upgrade if you feel you need to. Only bad feature is that it charges to file state taxes. If it gets rejected, you have to pay the state fee each time. Only charges you one. Other state filing fees are refunded.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, September 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Texas again
from Texas
Verified Purchase:Yes
I have been using Block s/w for about 10years. It is easy to use, I have never had a problem, and it is a reasonable price.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 24, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock