Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Brockton MA.
Verified Purchase:Yes
For sometime, I used online purchase, fast easy to download, I’m happy and satisfied with the process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, July 29, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Djones4592
from West Valley City, Utah
Verified Purchase:Yes
I have used this software for sevral years. The price has substationaly increased. I understand this software because I have used it for so long. I did participate in the offer to purchase early/. I am looking for a new software next year sadly. The price has gotten out of control. I can almost pay a cpa to do the tax for what they are charging me.
Pros: Maximizes refund, Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, July 30, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Works very fast, programmer simple and straightfor
on July 29, 2024
Posted by: 1Oldguy
from Land of Taxes, Pa
Add to the title of fact I have a heck of a time trying to figure out how to e-file my federal?? Jo
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, July 30, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
3
Enough features at a fair price. could be better
on July 29, 2024
Posted by: joebro
from Colorado
Verified Purchase:Yes
I have used this for years, despite its flaws. It does not seem to improve from year to year. I still can't file certain forms electronically for my state taxes. The explanations of taxable and tax exempt dividends are confusing, particularly when propagating information to state taxes. I have tried TurboTax and it has its own flaws. I wish they would improve the product.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, July 30, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ali57
Verified Purchase:Yes
Been using this product for several years. Easy to use but every year gets more expensive
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, August 2, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rhondaresearch
from RI
Verified Purchase:Yes
I have used this product for the past 10 years. For the first time, the federal government did not accept my filing stating that I had included the wrong agi from 2022. Despite the fact that I verified the numbers, it simply would not go through. Therefore, my filing was untimely and cost me money.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, August 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: L Harper
Verified Purchase:Yes
HR Block Program is easy to use. I have been using the HR Block program for years. I won't change as it is easy to use.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, August 12, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mtnmike
from Colorado
Verified Purchase:Yes
It was difficult to find option to defer payment after calculating amount owed. Need to add this option in software
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, August 12, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock