Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Its ok but really how do you know if it maximizes
on July 2, 2024
Posted by: ricy
Verified Purchase:Yes
I basically can just do the short version of 1040 for seniors but I have to buy this because I need the "state" version. Wish it was not as expensive.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H&R Block, July 8, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Happycustomer1984
from NY state
Verified Purchase:Yes
I’ve been using this software for several years and have always been very satisfied. Typically I have everything entered and am ready to go before the IRS opens up for submissions.
Ours is a simple return since we are retired and have a simple income to report, but it also ensures that I don’t miss any possible deductions. I have been doing our returns using this software ever since my husband royally screwed up doing the return manually and cost us penalties due to his errors.
Ours is a simple return since we are retired and have a simple income to report, but it also ensures that I don’t miss any possible deductions. I have been doing our returns using this software ever since my husband royally screwed up doing the return manually and cost us penalties due to his errors.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, July 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JamesJim
from Granite City Il
Verified Purchase:Yes
Have used H&R Block for years. This year seemed better.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, July 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ihv4boys
from Santa Rosa, CA
Verified Purchase:Yes
have used for several years and each time easy to use, seamless between years with data importing.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, July 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ziasunbird
from Las Cruces, NM
Verified Purchase:Yes
I bought this software in March to prepare my 2023 tax returns and was glad I did. The steps were easy to follow; instructions were clear in most cases, and I was able to file my state and federal returns on line myself for the first time (my previous tax preparer retired last year). I'll certainly use it again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, July 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GranMaDeb
from Gray, Louisiana
Verified Purchase:Yes
Usually get features on Federal & State, however, Louisiana State left out line 7. What I thought was a refund became a balance due. That glitch was done on 4 return. What happened?
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Team, H&R Block, July 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Feech60
from Portage , MI
Verified Purchase:Yes
I use this software on a yearly basis and normally would give it 5 stars but had a problem back in early 2021 when I was preparing my 2020 taxes. This has not been resolved still to this day and I am owed money from the IRS due to a software problem back then. I have not received the money yet from the IRS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, July 8, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Cost me $5000 in state taxes.
on July 6, 2024
Posted by: Anonymous
from North Carolina
It refused to calculate state tax. Federal tax data reset after filing IRS return.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H&R Block, July 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock