Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Tubaphonium
from SW Virginia
Verified Purchase:Yes
I am a big believer in transparency. Filling out the forms was fairly effortless. Much appreciated! Time to submit was a bit more awkward as I could not file Federal electronically and then print the state forms as an option (I later realized), I was under the impression that I had filed Federal forms, then went back to print and US mail my state forms. Also, I would have guessed that buying the federal/state package, that free filing would be included. Nope, only free federal. Anyway, physical mail option worked without issue. Unfortunately, I later discovered in June that the Federal form was never sent (as it was expecting all to be sent). I had to opt out of submitting state forms in order for it to go through. Thankfully, penalties were less than I feared. Life is good and I’m now smarter for next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H&R Block, June 26, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
The forms were easily completed. The instructions
on June 26, 2024
Posted by: Gail1954
from Lebanon, Va
Verified Purchase:Yes
Glad I purchased the program. I couldn’t get my phone to scan the documents. I believe the issue was with my phone rather than the program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, June 26, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Carol and Jim
from Atlanta, GA
Verified Purchase:Yes
This has been a great software to get me through tax season. It keeps data from the previous year to help getting started. I feel like it helps me be sure to include everything I should when filing my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, June 26, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use but few areas still need more clarity
on June 26, 2024
Posted by: BhattG
from New Jersey
Verified Purchase:Yes
Inaccurate and unclear calculations for credit for taxes paid to states (NY) other than resident state (NJ). I do not know how to resolve the issue or get support.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 27, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vendmech
Verified Purchase:Yes
I have used H&R for my taxes for years and the software has kept me out of trouble with the tax man so far.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 27, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: user kgr
from East Aurora, NY
Verified Purchase:Yes
I have been using Deluxe+State for many years now. It gets easier and easier each time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 27, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Commander Ron
from Ft Mill SC
Verified Purchase:Yes
I have used this every year as it is easy to do so and is accurate and through.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media, June 27, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Lacking 1 Maine state form for Native Americans
on June 27, 2024
Posted by: ololar2
from Indian Island , Old Town Me
Verified Purchase:Yes
Lacks 1 Maine State form for Native Americans exemption that work on tribal land .
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media, June 27, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock