Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
4
Just one thing
on February 7, 2017
Posted by: Snarkhunter
from rural Missouri
Marital status:Single
I like your tax program and will continue to buy it, but can you please keep in mind that not everyone has a brand new, latest up-to-date computer? Had to upgrade my operating system (spending money where I didn't want to spend it), just to run your software. I am in a rural area as well, on satellite internet, and even though it's 'high-speed', it took SIX hours to download the system upgrade, just to do my taxes. Is there anyway you could have tax programs for people with older computers?
Cons: Hard to import
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
2016 Ohio State Tax program
on February 10, 2017
Posted by: Walter S
from Eastlake, OHIO
Marital status:Married
I have completed the entry of all information in regards to my Federal and State of Ohio Returns. I have printed the Federal Return which is ready for filing. However, when I try to print the State of Ohio return, I get a message saying that the Ohio State forms have not been finalized by the State of Ohio. I have tried to perform an Update to my program but the Update Window tells me that no Updates for the State of Ohio program are available. Therefore, I am only able to print Draft Forms which I cannot file, and that Final forms will be available through a program Update. I have now spent the money for this program, but, am not able to make use of it.
Cons: Time consuming, Hard to fix issues
Pros: Easy to install, Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Works Pretty Good: One issue
on February 15, 2017
Posted by: Gonesouth
from South Carolina
Marital status:Married
Been using this software for years with good performance. This year however, the public safety officer health premium exclusion did not work. Fortunately, the customer service representatives helped me with a walk-around that got me the end result: getting a refund instead of owning tax. They need to fix this disconnect in the software.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
H&R Block - Deluxe 2016
on February 15, 2017
Posted by: aa33
Marital status:Married
THINGS TO FIX FOR NEXT YEAR
1. couldn't import data from Turbo Tax
2, The real estate tax has only 3 spaces-what if I have 4 houses and paid tax on all?
3 too expensive for same value of conpetitors
1. couldn't import data from Turbo Tax
2, The real estate tax has only 3 spaces-what if I have 4 houses and paid tax on all?
3 too expensive for same value of conpetitors
Cons: Time consuming, Hard to prepare, Hard to import
Pros: Easy to install, Easy to fix issues, Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Form 8949 Problem
on February 25, 2017
Posted by: Fred97
from Michigan
Imported capital gains/loss data from a brokerage account caused problem with IRS accepting the e-filed return. A H&R Block software help person identified the problem area in general, but could offer no remedy. Also, the help person had an accent that made communications difficult and lengthy. After two IRS acceptance failures, I was able to solve the problem by trial and error. Something was wrong with wash sale entries where the amount was less than 50 cents and the entry truncates to zero. Also, the messages after IRS transmission failure were not specific and of no use. Other than this, all went well.
Cons: Hard to fix issues
Pros: Easy to install, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Deficient NY state program
on February 25, 2017
Posted by: NYtaxpayerG
Federal program is fine, but NY state program is severely deficient. A number appeared in one of the entries without a reason, and could not get rid of it without override, which prevented me from e-filing. later, when I needed to file an amended return, the state program was less than helpful.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
3
Updates and efile
on February 26, 2017
Posted by: Sibby
from Texas
Marital status:Single
I have had problems with the installation of the updates. I have been working for days to get my return to efile
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Not nearly as good at the market leader
on February 26, 2017
Posted by: Millersville406
from Cleveland, OH
I bought this out of spite because of changes made by the market leader last year. Next year, I will go back. The product is not nearly as refined and my time is worth more than my spitefulness.
Cons: Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock