Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: EricGa
from Oklahoma City
Verified Purchase:Yes
I suggest the program retain W2G history. It's very tedious entering the same data that was entered in the previous year.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: ferg61
from VA
Verified Purchase:Yes
I bought this near the end of last year to do my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Speedyshifter
from Michigan
Verified Purchase:Yes
Irs chose me to review because of program. First time in 45 years of filing
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Groom
from MN
Verified Purchase:Yes
Still don’t know why I had to be verified by the Federal Government. Refund still not here! State came quickly
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Pete THE ELKMAN
from WYOMING
Verified Purchase:Yes
There were certain changes made in the program that helped me get thru it more quickly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: NPO CFO
from NC
Verified Purchase:Yes
I'm a loyal user. It's always worked well for me.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Kayakerjb
from WI
Verified Purchase:Yes
I've used H&R Block software for many years. But this last year two things caused concern. One is being very careful to understand what questions are being asked. Sometimes the heading is the question. Sometimes a heading is simply a heading and the question is under the heading. Also, the software calculated underpayment penalties for both state and federal returns. The state penalty was refunded to me since it appears I did not come close to the penalty threshold. For the federal return, I pursued an option to calculate on an annual, rather than quarterly basis. This wasn't an obvious option.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
I miss media with both Mac and Windows versions
on June 14, 2024
Posted by: SoftwareComplainer
from Albany, NY
Verified Purchase:Yes
I’ve been using the software for 10+ years. I have always had a positive experience but not having the physical media stinks. This year the included state module would not download and I had to call support where they sent me a link. The link sent was for Windows and I have a Mac. Had to call again to get the correct software link.
Software Gods, if you don’t want to provide media then please simply allow anyone to download any/all versions Mac or Windows. You buy a license, you have a license. It doesn’t have to be complicated, just let users use what they have a license for.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock