Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Fredfff
from South Texas
Verified Purchase:Yes
Software was unable to e file my return because of form 8962. Premium Tax Credit was not included in my e file and return was not accepted by the IRS. Your software was unable to include from 8962 with my return and I was forced to mail in my return. Kind of defeats the purpose of paying for software. Customer service was of no help. Called twice and was told no update available.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Vdyikxehbzh
from Hartford WI
Verified Purchase:Yes
This is my 7th or 8th year that I have used H&R tax software. No matter the changes in my tax situations, H&R has handled it with no problem.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Charlie78
from Aurora, C.
Verified Purchase:Yes
I have have used the Deluxe + State software for quite a few years and have been happy with the features.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DanStarMan
from Texas
Verified Purchase:Yes
We've been using this software for a number of years and have found it pretty useful. Usually entire process takes 2-3 hours. Interview works well. I do wish there was a clearer way to find out what our loss carry forward is from stock sales, but really have no complaints.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Naynay48
from ST. Louis, Missouri
Verified Purchase:Yes
I have been using H&R Block tax software for 7 years now and it's so easy, accurate as well as affordable. I've had no problems with it whatsoever. I would recommend this to anyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TCinMI
from Michigan
Verified Purchase:Yes
When a return is reopened, it should open exactly where the last session ended.
There should be a bookmark function so a section or specific entry can be revisited.
There should be a recap of the various entries actually used in the submitted return calculations.
When the last year return is carried into this year, there should be a checklist of what will be required this year.
There should be a bookmark function so a section or specific entry can be revisited.
There should be a recap of the various entries actually used in the submitted return calculations.
When the last year return is carried into this year, there should be a checklist of what will be required this year.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: NJGal
from NJ
Verified Purchase:Yes
I’ve been using this software for many years with no issues. How about s frequent flyer discount?
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Almost used up
from Charleston, Sc
Verified Purchase:Yes
I have been using H & R tax software for over 10 years and it has also provided me with a great product.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock