Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Good, consistent software with a very good price
on June 14, 2024
Posted by: Dave77479
from Sugar Land, TX
Verified Purchase:Yes
I have been using the H & R Tax software for many years. I can typically find it on-line each January for an excellent price. I had difficulty figuring out how to report a stock option exercise a few years ago, but they have added instructions for this in recent years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Yet Another Unhappy User
from Buffalo Ny
Verified Purchase:Yes
An IRS update conflicted with your software’s questions. My return was rejected. It was a nightmare to get through your levels of “assistance” (who really know nothing about your product or USA taxes) to finally get someone who knew your product well enough to solve the problem.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: DD54
from Evansville, Indiana
Verified Purchase:Yes
I have used it for many years with complete confidence. Only now wish it could be used on Linux. A wishful thought.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: stillS42BTA
from Minneapolis, Minnesota
Verified Purchase:Yes
The H&R Block product was still usable on Windows 8 and was usable by this blind person and my screen readers. This is not true with Turbo Tax, I wasted my money on TT two years in a row, to find my screen readers were incapable of completing many areas of the interview, making it useless for me. H&R Block has it's deficiencies in this area, like many of the buttons do not have an accurate description for them, but the "Next, Back, Skip" buttons are laveled that, so moving from screen to screen works fine. I would like to tab through the screens that have multi choice check boxes, but rather than announcing what the check box is for, the screen readers announce a number associated with that check box, which is meaningless for the blind or for anyone, but at least a sighted person can see what the box is for, instead I have to try and use my mouse over the text that is with the box to determine if I need to check it or not, this is far from ideal and has been this way since 2016. But again it is at least functional and I have successfully completed my taxes each year since then. I find the worst part is actually filing and saving copies, this process is so confusing, at least for a blind person and takes as much time to complete as the form completionprocess itself.
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sacramento CA
Verified Purchase:Yes
I use it every year now for over a decade. Can easily find the answers to my questions when I’m preparing it. Also keeps me on track to finalize not too soon or if errors need corrected
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Izman
from NC
Verified Purchase:Yes
I have been using the H&R tax software for over 10 years with excellent results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MikeMozza
from Bel Air, Maryland
Verified Purchase:Yes
We've been using H&R Block tax software for years and it is beyond easy to prepare and file our taxes
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: 121evac
from Beverly Hills, FL
Verified Purchase:Yes
No explanation received from IRS as to why the refund amount did not match the H & R Block program.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock