Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,950 Reviews)
Rating breakdown 113,950 reviews
5 Stars
76,775
4 Stars
20,461
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,551 out of
37,549)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Hankc
from Florida
Verified Purchase:Yes
Excellent features and ease of use. The only reason for 4 instead of 5 stars is that it does not handle both accrued interest and bond premiums as adjustments to bond interest income. The taxpayer has to create a work around.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JM 6112
from Imperial, MO
Verified Purchase:Yes
I have been using this software for many years and am satisfied with the results.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Posted by: Bullhead
from As
Verified Purchase:Yes
It’s been 4 months since I used it to do taxes. Tried to reach a person to get an answer but was unable to do so.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: IraR
from Sturgeon Missouri
Verified Purchase:Yes
I’ve went back several times and still haven’t received my refund from 2020. I would recommend.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Msid
from Ct.
Verified Purchase:Yes
Purchased this late last fall for 2024 submission.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: NPBob
from Metro Minnesota
Verified Purchase:Yes
While the survey method (answering questions that may or may not lead to additional question) of input has benefits, it is extremely awkward for making corrections or understanding what went into some of the numbers on the return. A reverse lookup feature (highlight the number on the return and source(s) of input can be identified or just highlight a line on return and where that info should be entered) can be very valuable and should be available.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: nobodyimportant
from San Jose, CA
Verified Purchase:Yes
I am looking into changing to a Linux system because Microsoft bloatware no longer supports my laptop. Since you don't support Linux I will have to change tax software.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Idont have a
from Memphis
Verified Purchase:Yes
A healthcare provider instructed I use a form 8275 to report an expense. You did not provide that form. Please add it for next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock