I have always appreciated how easy it is to use the H & R Block software. Answer to many questions can be found in the program. If needed, an online advisor can be accessed.
I've used H&R Block's software for many years and never had the IRS question my returns. They've improved their product be making electronic returns and refunds easy to do. Also, the application is available before the end of the year so I can make sure I've paid enough tax.
Pros: Easy to prepare, Easy to import documents, Fast
It was out two months before it was in the stores and everything went smooth in the download process. It was a little difficult to find where I manually insert my stock trades because as all the Brokers told me it's a lot easier to just download the 1099B's. I'm just a small trader so I don't want to complicate it. I just want to have an "easy to find" way to insert my trades manually.