We have been using H&R Block's Digital Tax Preparation for 15 years. The platform has been consistently user friendly, reliable, accurate. The only recommendation is that occasionally the listing of errors that needs to be fixed is either unclear or inaccurate. It could be sharper in it recommendations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The software is easy to understand. However, there was one number popped up from nowhere and had to remove manually in the form option. Tax estimation for next year is not working for me. I have to manually print forms from government web sites. This is important for me since I am retired