I've used this product for many years and keep coming back for it's ease. The questions work u through each area to complete your return. I do wish the planning tool would include the next year's tax info to perform estimates of potential upcoming tax liabilities, a true planning tool.
Got the Deluxe onto my desktop and away I went ---- then at the end HRB filed it with the IRS and that went 100% fast and very OK ! I say they do great work over the I.Net that we can use these days.
Pros: Easy to prepare, Easy to import documents, Fast
I have been using HRB Deluxe for years. Typically it’s great, however this year there were some issues. Importing information from a brokerage account was not working due to the fact that my SSN begins with two zeros. It took several calls and weeks to get this resolved, and even then it was only because I sent an email to a senior leader at HRB. There needs to be an escalation path for instances like this, rather than telling people that they can enter all the information themselves (which I was told be several people). Otherwise why purchase the product…