Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,950 Reviews)
Rating breakdown 113,950 reviews
5 Stars
76,775
4 Stars
20,461
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,551 out of
37,549)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Evolutionman2013
from Houston
Verified Purchase:Yes
The program calculates my data and places the values into the proper forms, along with ample updates periodically to maintain integrity. Would prefer they expand their bank/credit union lists to download 1099 forms so easy as with the ones currently offered.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
SOFTWARE DEVELOPER FOR NIXON'S VIETNAM DRAWDOWN
on June 14, 2024
Posted by: Vietnam Vet Donald
from SWFL
Verified Purchase:Yes
As an MBNQA examiner and six-sigma black-belt, H&R Tax products meet my expectations.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: mpowell1989
from Iowa
Verified Purchase:Yes
I have been using H$R Block Deluxe for a very long time and was disappointed with it for the first time with the 2023 software. There was an error in the federal software that dealt with Inherited IRA withdrawals. Your software was incorrectly claiming it was not taxable. It took a long time for it to be corrected even though I, and others, basis online comments, reported it multiple times. This was always correct in previous years so there was no reason for the error or the amount of time it took to correct it.
In addition, I found a major error when I downloaded the Iowa tax software. Iowa had major tax law changes go into effect in 2023 that included NOT taxing any retirement income if you are over 55 and your software did not reflect this. Why would you release the state software without checking it?
I have lost trust in your software and question what, if any, quality control systems you have in place. I saw one online comment that I have become to believe. It stated that you really on feedback from early users to be your quality control.
In addition, I found a major error when I downloaded the Iowa tax software. Iowa had major tax law changes go into effect in 2023 that included NOT taxing any retirement income if you are over 55 and your software did not reflect this. Why would you release the state software without checking it?
I have lost trust in your software and question what, if any, quality control systems you have in place. I saw one online comment that I have become to believe. It stated that you really on feedback from early users to be your quality control.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Lee01
from Pennsylvania
Verified Purchase:Yes
I have used the product for many years. (Originally Kiplingers Taxcut) The product is easy to use, accurate & is topic/ form searchable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tom Kim
from CA
Verified Purchase:Yes
Download and installed to my desk top. Just follow step and finish.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Pic4124
from Myrtle Beach
Verified Purchase:Yes
Been using this software for many, many years. It walks you through step by step and as long as you read each category you will never miss anything. Easy to file electronically. Definitely recommend!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Terpat
Verified Purchase:Yes
We have been using the H&R Block tax software for many years. It has always been easy to use.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: MN filer
from Minnesota
Verified Purchase:Yes
Electronic filing kept kicking the return out with an odd error - support kept me on the line for an hour without resolving the issue. I asked - what if I chose to PAY additional for the "free" included filing - would I be refunded instantly? I was told yes.
Turns out, every time I attempted to file, it charged me for the State e-flile (not included) + one time for the Fed filing. It took weeks to resolve & reverse the fees, nowhere "instant" the support promised.
Turns out, every time I attempted to file, it charged me for the State e-flile (not included) + one time for the Fed filing. It took weeks to resolve & reverse the fees, nowhere "instant" the support promised.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock