Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,950 Reviews)
Rating breakdown 113,950 reviews
5 Stars
76,775
4 Stars
20,461
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,551 out of
37,549)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Joe Public Sr
from NC
Verified Purchase:Yes
I love using the program but it's annoying seeing what you call "updates". I also feel that you are making the IRS scapegoats for your inability to get updates to your program loaded in time. Every year for the past few your information says that the IRS isn't ready to accept my return for things like SSI not complete by the IRS. Twice I have contacted the IRS and was told that this isn't true. I gave up calling the IRS cause they claim that HR Block is not staying up with constant changes.
Please go back to being the awesome program I have loved for so many years.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
I found it a bit complicated. Terms used weren't
on June 14, 2024
Posted by: Achman
from Peru ny
Verified Purchase:Yes
I was able to use the program, but it requires a lot more than basic math skills.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Marcab
from Florida
Verified Purchase:Yes
We have been using H&R block software for a number of years now...and will not change.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: GoHokies
from Maryland
Verified Purchase:Yes
I've been using H&R Block tax software for years and it makes a potentially miserable job easy. For the price it's a good value.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dick24
from Milwaukee
Verified Purchase:Yes
I have used the program for the last several years. I find it easy to use and complete. If I have questions, they have simple ways to get me the answers I need.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Tjgordon7
from Melbourne Florida
Verified Purchase:Yes
HR Block tax software is so easy to install and use! This software has never had a problem
For me using it now for my 12th year!! Asks all the right questions, updates when it needs to, and gets your refund fast!
For me using it now for my 12th year!! Asks all the right questions, updates when it needs to, and gets your refund fast!
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Charge extra to e file state. Misleading purchase
on June 14, 2024
Posted by: Loeff17
from NC
Verified Purchase:Yes
I thought I would be able to do both state and federal taxes and have them e filled. This did not include my state and I had to pay extra. I felt like they snuck that cost in as the title of the product I would have expected everything to be e filled.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: EdTower
from Florida
Verified Purchase:Yes
I've been using H&R Block software to do my taxes for years and have never had an issue. Just the easiest way to complete my taxes.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock