Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,950 Reviews)
Rating breakdown 113,950 reviews
5 Stars
76,775
4 Stars
20,461
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,551 out of
37,549)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: chauncy1
from Texas
Verified Purchase:Yes
Product is easy to use and has a lot of help information
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 5, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-
472-5625. We appreciate your business, and thank you for the valuable feedback!
472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RHBen
from Plymouth, MN
Verified Purchase:Yes
I've used this product for many years and have been very pleased with it's ease of use & knowledge helping me prepare my taxes.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 5, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-
472-5625. We appreciate your business, and thank you for the valuable feedback!
472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Whyaskthisquestion
from Mississippi
Verified Purchase:Yes
The product is good but has its annoyances.
Many times it takes a lot of effort to recalculate after making a change. I have to save multiple times and use recalculate over and over. Sometimes I have to sign off and back on again before I have success. This has been an issue for many years.
It is also difficult to use the search for I frequently used topics.
I’ve also had some issues at times when I run error checks, make no changes and run again and get a different number of alerts??
I keep using it because I have for many years.
Thanks for asking.
Many times it takes a lot of effort to recalculate after making a change. I have to save multiple times and use recalculate over and over. Sometimes I have to sign off and back on again before I have success. This has been an issue for many years.
It is also difficult to use the search for I frequently used topics.
I’ve also had some issues at times when I run error checks, make no changes and run again and get a different number of alerts??
I keep using it because I have for many years.
Thanks for asking.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 5, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: laxmom
from OH
Verified Purchase:Yes
Dislike the change of no direct access on web site to link to download. We used to be able to access directly from web site and then just plug in access code but this no longer exists. Now more difficult to access. Perhaps small change in the scheme of things but annoying nonetheless.
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 5, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Mostly user friendly and sufficiently comprehensiv
on June 5, 2024
Posted by: Jetsmiling
from St. Louis
Verified Purchase:Yes
I use tax software for importing investment information and because I have some royalty income. Without the software, the investment data I need to submit is bonkers. With the software its a no-brainer. Thanks.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, June 6, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill IV
from Lorton, VA
Verified Purchase:Yes
I have been using H&R Block software for many years now. It is great. It does everything I need to do to file my taxes easily and accurately. I will certainly use it again next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, June 6, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Disappointing
on June 5, 2024
Posted by: Terenceph
from Severance, CO
Used this to file taxes, took advantage of feature offered to pay taxes by credit card. June 3rd received a letter from the IRS demanding payment including penalty and interest. Bottom line I would not recommend this product. Wrong in one wrong in all.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, June 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chiquitong
from Salem, OR
Verified Purchase:Yes
I have been getting this product after using Turbo Tax for a few years. It has been an uneven experience and I have had to correct my taxes more than once.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Team, June 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock