Each of the past 2-3 years I have had issues with your program. Each time, I reached out to you for help and none was given. I am very disappointed in the lack of service after you took my $$$. I was unable to import my reports from Fidelity each of the last 3 years and had to manually add the data.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Works great, I don't need anything else to do my taxes. It even connects to my investment company and adds all the data for my investments. The only issue that I have is that state tax electronic filing requires an extra fee, where federal electronic filing is included.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!