Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,954 Reviews)
Rating breakdown 113,954 reviews
5 Stars
76,778
4 Stars
20,461
3 Stars
6,900
2 Stars
3,807
1 Star
6,008
84%of customers recommend this product.
(
31,554 out of
37,552)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: TY527
from new york
Verified Purchase:Yes
This about the 7 year that I have used this and have been pleased with the results each year. THANK YOU!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pete Fadukis
from California
Verified Purchase:Yes
I've been using H&R Block software for years. It works for me.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Aznick41
from AZ
Verified Purchase:Yes
I've been using this product for a least 30 years (used to be Tax Cut). It has been enhanced many times over the years and is intuitive and easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vic44
from Louisville, Ky
Verified Purchase:Yes
I have used H&R software for 7 years. Never an issue in filling out the question. Never an audit by IRS!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Steve F1269
from NW Arkansas
Verified Purchase:Yes
I regularly purchase this software every tax season because it is so easy to use, and the audit protection provides peace of mind that I should not face any issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Onan
from Alexandria, VA
Verified Purchase:Yes
You made several unexplained charges for my filing, AND IRS DISPUTED the filing. SO, NO MORE H&R BLOCK.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MathewA
from Hampton, VA
Verified Purchase:Yes
A product I have used for years has me questioning if I want to continue. While for the most part straightforward and easy to use, my copy which was supposed to include a free state return tried to charge me for it. It took much time and several tries with support people to work around the problem.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: stevef56
Verified Purchase:Yes
I had a operating system crash that forced a reloadof the operating system. I was able to redownload the deluxe software plus 1 state program however could not recover the software for the second state I had filed in even though I had a receipt. Help line stated they couldn't help me and that the only way to get the program was to re buy the second state program.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock