Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,955 Reviews)
Rating breakdown 113,955 reviews
5 Stars
76,779
4 Stars
20,461
3 Stars
6,900
2 Stars
3,807
1 Star
6,008
84%of customers recommend this product.
(
31,555 out of
37,553)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Retired veteran
Verified Purchase:Yes
Was easy to use. It found and uploaded my previous tax information even though it was from another tax preparation software.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: aCFA
from New Mexico
Verified Purchase:Yes
Ease of use is just fair. Too many steps in Finishing. Cannot copy just a few pages of the return. I would appreciate a Quarterly Estimated Tax software rather than try to fit Quarterly Tax reports into the existing software. My email address should not be required.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pritchardgh
from Columbus Ohio usa
Verified Purchase:Yes
Program is well constructed and easy to use. I have bought it for many years.
I have always been pleased with the efficiency and the results. I did not import documents.
I have always been pleased with the efficiency and the results. I did not import documents.
Of the three preparations I made, only the one for me personally was rejected by
the state of Ohio. No reason for rejection was given. I went online to the state site and redid my submission. The state’s process was complicated and frustrating just to get to the starting place. I entered the information from my H&R Block submission and it was immediately accepted. I have no clue as to why my that original was rejected.
the state of Ohio. No reason for rejection was given. I went online to the state site and redid my submission. The state’s process was complicated and frustrating just to get to the starting place. I entered the information from my H&R Block submission and it was immediately accepted. I have no clue as to why my that original was rejected.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Samuel 123
Verified Purchase:Yes
Been using your software for many years and have always appreciated how well it encompasses all aspects of the necessary tax issues.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob27x27
from Ohio
Verified Purchase:Yes
TaxAct provides a summary after completing a filing that compares recent years. The summary also lists the Stock Loss Carryover to the next tax year. Why doesn't H&R Block provide this useful information?
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: michadm
from Connecticut
Verified Purchase:Yes
I get e-mail sent to me yearly and I upload the latest version and it works great
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MackCo
from Colorado
Verified Purchase:Yes
Did my taxes and my father in laws.
Filed both sets as soon as the final version was available and state and federal refunds arrived in about three weeks. No problems
Filed both sets as soon as the final version was available and state and federal refunds arrived in about three weeks. No problems
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Retiredandenjoying
Verified Purchase:Yes
Brings in previous year and quite extensive with help on on topics
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock