Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,955 Reviews)
Rating breakdown 113,955 reviews
5 Stars
76,779
4 Stars
20,461
3 Stars
6,900
2 Stars
3,807
1 Star
6,008
84%of customers recommend this product.
(
31,555 out of
37,553)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Mark My Word
from Rochester NY
Verified Purchase:Yes
I completed several non-complex family returns in about 30 - 45 mins each, which was great. However, I needed to input a tax form for the sale of some stock and had difficulty finding where and how to do this. You need to improve your help features to more directly help users search for specific forms or answers to questions.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: bkb7
from WI
Verified Purchase:Yes
I am happy with the software. Have been a long time user.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DMinWI
from Wisconsin
Verified Purchase:Yes
The program works as well as any other tax program.
Navigation varies from easy to confusing.
Several returns can be done with one purchased program which is nice if you have several people in a family doing taxes. It is unnecessary for a single or joint filer.
After purchasing the state tax add-on you have to pay again to e-file it. It is usually not available if you wish to file fairly early.
Importing data is awkward from some sources. Each is slightly different; banks, investments, Treasury, etc.
Navigation varies from easy to confusing.
Several returns can be done with one purchased program which is nice if you have several people in a family doing taxes. It is unnecessary for a single or joint filer.
After purchasing the state tax add-on you have to pay again to e-file it. It is usually not available if you wish to file fairly early.
Importing data is awkward from some sources. Each is slightly different; banks, investments, Treasury, etc.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cary NC
Verified Purchase:Yes
Incorrect Medicial Insurance instructions, made me pay a extra 600 to 800 dollars per year and have to amend return for last 7+ years
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: pds block
from Chicago
Verified Purchase:Yes
I've been using Block for a number of years and have been satisfied with the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RegularJoe9876
from FL
Verified Purchase:Yes
I have used H&R Block tax software for many years and will continue to use it. It makes doing my taxes fast and easy. The cost is reasonable.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Morad
from New york
Verified Purchase:Yes
not happy with costume service. They charged me 3 times for filing and re-filing state (CA) for same person.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Darel
from North Potomac,MD
Verified Purchase:Yes
I used the SW on my Son's return and had problems
The form 1099 NEC was counted twice on the Sched1 form and I could not get it corrected.
I eventually deleted that return and started another from scratch to correct the problem.
The form 1099 NEC was counted twice on the Sched1 form and I could not get it corrected.
I eventually deleted that return and started another from scratch to correct the problem.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock