Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,956 Reviews)
Rating breakdown 113,956 reviews
5 Stars
76,779
4 Stars
20,461
3 Stars
6,901
2 Stars
3,807
1 Star
6,008
84%of customers recommend this product.
(
31,555 out of
37,553)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: drosemar
from Garden City, MI
Verified Purchase:Yes
I have used your product for at least 8 straight years and I am always pleased with the features and ease of use
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block tax software very easy to use works well
on May 28, 2024
Posted by: Nitromax
from Quinnesec, MI.
Verified Purchase:Yes
Was easy to download. Easy to use and works well. Have been using H&R block software for taxes for 4 years now.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Walt030
from Tampa FL
Verified Purchase:Yes
I have used H&R software for several years now and it has always been very easy to use. The software has great prompts that clear as to what information is needed. If I do not understand something, the background information is just a click away.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MarLF
from Jacksonville FL
Verified Purchase:Yes
I bought H&R Block Deluxe last December. It said I can use it 5x but after 2x, it was telling me that I used the max.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Skinstiltrumple
from South San Francisco, CA
Verified Purchase:Yes
Had a problem with it this year, because I accidentally deleted the 2022 software and couldn't get it running again...my fault! Bought the 2023 and it ran OK, so I'm good with it now.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ray799
from canyon lake, TX
Verified Purchase:Yes
I always get offers for deluxe and state tax. I only really need the deluxe fed, as Texas has no state tax.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MichaelS1
from USA
Verified Purchase:Yes
I have been using HRB Deluxe for many years including this last one - 2023. I had a promo for Turbo Tax so I thought I'd try that as well. HRB is much better, especially since it follows the order of the tax return. I had no trouble understanding where to enter info on HRB. And quite honestly, I'm very adept at learning new software, so trying TT for the first time was in itself not difficult. It just didn't make sense where answering the questions would ultimately populate the forms. The biggest problem I had with the HRB, is the Update process on my Mac would require me to go find the download file directly and install it. Same problem as past years, so I'm good at that now. Thus the 4 of 5 rating. Fix that and I'd give it a 5 of 5.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Beren1958
from Waynesboro, PA
Verified Purchase:Yes
This is an easy to use software to be able to file both Federal and state income taxes. It walks you right through the steps and you always have backup via phone if needed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock