Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,958 Reviews)
Rating breakdown 113,958 reviews
5 Stars
76,780
4 Stars
20,462
3 Stars
6,901
2 Stars
3,807
1 Star
6,008
84%of customers recommend this product.
(
31,557 out of
37,555)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Tim TB
from Stafford, VA
Verified Purchase:Yes
I’ve been using this product for many years. It easily processes previous year’s information and is user friendly.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JSF2
from Philadelphia
Verified Purchase:Yes
Bought Federal plus State, as always, but program “lost” my state program and then charged exorbitant rate when I was forced to buy state program again. After years with Block, I plan to go to a competitor next year.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AJCO
from Lockport, IL
Verified Purchase:Yes
We've been using H&R Block Deluxe for several years. Easy to use and the best part is it brings your previous year's information forward saving time.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: My Buckshot
from Ozark AL
Verified Purchase:Yes
Your Alabama state tax does not work. It cannot handle retired military, social security which are not taxed in Alabama. Result is Alabama will not accept return due to your computations. Alabama states no tax return required.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SH12
from NY
Verified Purchase:Yes
I like almost everything about HRBlock. It is perfect for my needs. However, half the time the software update does not complete the cycle. It takes multiple tries to get the update.
Otherwise, it is great.
Otherwise, it is great.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: tenorsinger
from Midland, GA
Verified Purchase:Yes
I have used H&R Block Federal and State tax software for more years than I can remember, and have never once been misled in filing my returns. This product is totally dependable and easy to use!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Todd556
from Indianapolis, IN
Verified Purchase:Yes
This produced worked great for me this year. After last years hiccup I was not sure if I should try again this year. I am glad I did the software worked great and no issues.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 28, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxes24
from CA
Verified Purchase:Yes
Program worked as designed but I could not electronically submit half of my tax return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock