I HAVE BEEN USING H&R BLOCK SOFTWARE FOR ABOUT 20 YEARS. IT IS EASY TO USE AND PROMPTS FOR RELEVANT DATA YOU NEED TO ENTER. I HAVE NEVER HAD PROBLEMS WITH THE IRS OR THE SOFTWARE ITSELF. QUICK AND EASY!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I do not have a terribly complicated tax situation, but I like the way this works for me. I cannot speak for those with more exotic tax issues, but for myself, this works great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
One complaint. Maybe it’s me, but after multiple years of similar experience I believe you need a better “stop the program and close the window”. Save or not and close the program. Seems to be a minor detail but with my Apple PC this does not seem simple.
I have been using this program for many years. It doesn't work well with some types of investing, such as passive limited partnerships, and if you have a lot of stock transactions. I end up entering almost all of that manually, so I spend more time trying to get everything correct and this greatly reduces the benefit.
Pros: Maximizes refund
Cons: Hard to import documents
Value
3
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.