Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,958 Reviews)
Rating breakdown 113,958 reviews
5 Stars
76,780
4 Stars
20,462
3 Stars
6,901
2 Stars
3,807
1 Star
6,008
84%of customers recommend this product.
(
31,557 out of
37,555)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Della3
from Tucson, AZ
Verified Purchase:Yes
I have been using H&R Tax Cut for years and always find it reliable and easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sara35
from Minneapolis, Minnesota
Verified Purchase:Yes
The software has helpful information and is very easy to use. I like the ability to upload the previous year's data.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: FrinkTL
from Albany, NY
Verified Purchase:Yes
It's tax software. I don't know all the tax code so how would I even know if it is doing the math and applying the rules correctly? Honestly, in terms of the ACCURACY of the software, no user could answer it it. I would say that the software ease of use is average. Quite often the software directs me back to a form to an answer a question that should have been automatically completed by the interview process (it doesn't do a complete "consequences of my interview answer" on the form). Also, for a NY BIO Fuel form, I was basically dropped onto an online version of the paper form with no instructions. That's a complete absence of assistance (when the express purpose of buying tax software is get that very assistance.
Value
3
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: meyong2
from New York, NY
Verified Purchase:Yes
I have used H&R Black software for tax filings many years. It is an easy to use, convenient and reliable product for filing tax returns, paying taxes, and amending returns. Being able to download W-2 and 1099s are great features. Refunds are also processed quickly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: His RB
from New York
Verified Purchase:Yes
I've used H & R Block (formerly "Tax Cut"), tax software for over 20 years. It been accurate and for the most part easy to use. I would recommend it as a reasonably priced alternative to using a paid tax preparer.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mr Hillis
Verified Purchase:Yes
Software overall very easy to use...intuitive, reasonable access to help menu's...ideally would have preferred having only the Deluxe Federal Version since my State does not have income tax...
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Allman
from Plymouth , Massachusetts
Verified Purchase:Yes
Have used and trusted the product for years , never any problems.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ATCBLK
from Dameron, Md
Verified Purchase:Yes
Fed portion is smooth and efficient. State return still has too maany times where it asks a question and my input draws the response; "Look it up in the state tax codes". Unsatisfactory.
I would recommend this to a friend!
Written by a customer while visiting HRBlock