Last year I rec’d an invitation to purchase HR Block at a reduced price. I took advantage of the purchase. Later when we can begin preparing our taxes, a much better offer was presented. I would think that when making offers to multiple year users like myself, there should not be game playing in pricing. I am very disappointed.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using H&R Block Deluxe + State to do my taxes for over 20 years. Best value out there, never had an audit from the IRS. I get my money quickly, and it saves data from the previous year, so makes it a breeze to complete my return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've been using this since before H&R Block acquired it. I tried TurboTax once, and switched back. My 2 complaints are: 1. I used to be able to depreciate 5 items with this program. Now I can only do 3. and, 2. Even though you download the previous year's info, it doesn't retrieve prior year's accelerated depreciation, required by the state.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
My friend buys this every year to do my taxes (as well as his own), and it's always a worthwhile purchase instead of having tax people do them instead. Fast and quick!
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!