Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,972 Reviews)
Rating breakdown 113,972 reviews
5 Stars
76,791
4 Stars
20,463
3 Stars
6,903
2 Stars
3,807
1 Star
6,008
84%of customers recommend this product.
(
31,568 out of
37,566)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: nod45
from Vancouver, WA
Verified Purchase:Yes
I have used this software for many years and have come to rely on it for accuracy and easy to understand instructions. Please continue with a product that makes tax filing a relatively easy process.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JD215
from North Carolina
Verified Purchase:Yes
I have used H&R Block for the last 3 years. I used Turbo Tax for 20+ years. H&R doesn't provide as much statistical information. The last 2 years I have trouble with Block software glitches. My taxes are being reviewed by the IRS for the first time in 60 years. Still don't know what the issue or issues are.
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: mobesSA
from St. Augustine FL
Verified Purchase:Yes
I have used this software for several years and found it to be an excellent product.
Accurate, easy to understand and use, answers all my IRS questions
Accurate, easy to understand and use, answers all my IRS questions
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JMC69
from Huachuca City, AZ
Verified Purchase:Yes
I buy this every year, and every year I input my information and save it to my computer before filing. Hand's down the easiest to use and most reliable software with which to complete tax season.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mms85
from Philadelphia
Verified Purchase:Yes
Decent usability, but a bit clunkier than the web version, but also cheaper. Navigation was a bit more difficult, as it seemed I had to page through every part of the section instead of being able to jump to the one I needed.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: VT speaks
from Stl
Verified Purchase:Yes
My negative is they held up my filing for a 'final' form 2 months, where I only needed the form for an N/A comment, not a calculation. I should be able to bypass that transmit hold, and send in my return when
I want, my choice, even if govt has not finalized their calc logic.
I want, my choice, even if govt has not finalized their calc logic.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Great Day
from Jackson, GA
Verified Purchase:Yes
I am glad I bought this. I had already finished and used the program, computer went down
and I lost the program. Could never get into your website or could not reach you with
my phone. Do not need the program at this time, but certainly would like to have the program to assist with 2024 taxes. As I will have to enter all information again.
and I lost the program. Could never get into your website or could not reach you with
my phone. Do not need the program at this time, but certainly would like to have the program to assist with 2024 taxes. As I will have to enter all information again.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: kkek
from CA
Verified Purchase:Yes
We've been using H&R for years now. It works for us, even when some years were quite complicated. We've had rentals, sale of rentals, retirement issues, etc..
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock