I bought the wrong program! I bought a copy for a regular computer and then realized it would not work on my new CHROME computer. The woman had me boot up my old computer and then she resent the program to me at no extra cost. it worked great, and will as long as my old PC lasts.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I needed to speak to someone regarding questions I had and was unable to determine how to do this. The sources I did reach were not helpful at all.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Block software for many years. It’s been great except for this year when I had a solar tax credit in Arizona and I had to paper file because they didn’t have the electronic version of the form. Paper filing in 2024, really!
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!