I've been using H&R Block software for over 10 years, and intend to continue using it. The interface is familiar every year, and it gets the job done. I have no doubt it finds me the maximum refund, with minimal effort on my part. I just wish it was a little cheaper and didn't charge so much for e-filing state return.
I’ve been using H&R tax service ever since they got rid of paper filings. I’ve never had an issue and 99% of questions are answered in the app. I would recommend this product/service to anyone looking for quality tax services.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Kind of disappointed that it doesn't work with some major brokerage firms, such as Interactive Brokers, Moomoo. The stock transactions input section can be improved or streamlined. Also, the font size could be be bigger or adjustable. So it would be easier on eyes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Easy to follow step by step instructions. Only problem was eliminating warnings/alerts at end. Easy electronic submission and status reports on refund.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Used for last 4 years with good results. On area that needs improvement is the stock and bond section. Directions are spotty at best
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!