Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,983 Reviews)
Rating breakdown 113,983 reviews
5 Stars
76,797
4 Stars
20,467
3 Stars
6,904
2 Stars
3,807
1 Star
6,008
84%of customers recommend this product.
(
31,574 out of
37,573)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Swar15
from mo
Verified Purchase:Yes
Been using this since it was Tax Cut. Never had any issues and it imports last years information into the current year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: EJSmith
from Westchester County, NY
Verified Purchase:Yes
I've used H&R Block Deluxe software for 10+ years, and find that it's accurate and fairly easy to use. Though generally satisfied, several enhancements would improve the software. First, the ability to print returns using both sides of paper would reduce waste. Second, answers for some topics don't provide enough depth to allow preparers to understand; more detailed explanations with links to IRS publications would prove helpful. Although H&R Block does an excellent job of tracking new legislation and providing updates as tax regulations change, the software itself could be more robust and user-friendly. The general framework doesn't appear to have been upgraded since I started using it in 2002. It's "stale" and could be improved without losing compatibility with prior-year returns.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: GAHutch
from TX
Verified Purchase:Yes
The H&R Block Tax Software is a great tool for preparing my taxes. I am so glad I bought this produce.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Iron Fist
from San Diego
Verified Purchase:Yes
I had to cancel the first 2 and get refunded as the California return would not download. H$R finally gave me a link workaround to get it to download. Very frustrating and time consuming. It also doesn’t cover very well military tax requirements .
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Goldvbear
Verified Purchase:Yes
I have used this software for years. I get the same consistent performance and results. I have referred to others and helped others with theirs. Guess which one I will be using next year. Yep, you guessed it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ed1650
from Schertz TX
Verified Purchase:Yes
I have used the Deluxe program for my taxes for ten years or more with confidence. I once tried to use your competitor’s Deluxe tax program several years ago only to discover that their Deluxe program would not cover the same tax areas without prompting me that I must upgrade to the next higher Premium tax program in order to calculate Rentals and Royalties So, I then came back to H&R block Deluxe — a simple to use program having great value.
Pros: Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: rdrk1
from KS
Verified Purchase:Yes
I have used this product for several years and it has always met expectations.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Wgb2
from Overland Park, KS
Verified Purchase:Yes
Was able to do all my taxes (Federal and 2 states) with ease and confidence. Would recommend this program for anyone that would like to do their own taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock