The best feature is the downloading of last years information to the new years form. Save a lot of time and effort. This year was my 4th year using it. LOVE IT!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Very good at carrying over data from the previous year. Also good at importing finace data from mutual funds. I was unable to see actual tax computation. I have a relatively simple return but often I am forced to go through too many other areas.
I have used this for many years. This year is the first year I have experienced an issue. My federal return is always fine. This year I did my state return twice to make sure it was correct. When I filed with my state I learned that it was incorrect. So, I went back and ran the software program again and it still ended up with my initial results not the one my state accepted.