I was unable to use this software this year. It would not process my return since I was eligible for the EV tax credit. Had to use different means for my personal taxes.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I submitted my filing early and as a result, I owed much more than I actually I did. I wound up having to file a correction and so far have not been refunded the money I was entilted to.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Submitted my taxes mid-March and am still awaiting my tax refund estimated by end of June. IRS has "flagged" my taxes for "further review" have NO IDEA why (all input was checked THREE times prior to submittal & software showed no issues). Also I NEVER import data since the only time I was ever audited by IRS was the year I imported data.
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.