Apparently I was double charged for the software, because it never responded correctly the 1st attempt to purchase it, but when attempted again, took both. Software itself worked just fine as it always has.
I use your software every year to complete my taxes and my Mother's. It is always a challenge, after completing hers, to figure out how I now go about switching to begin my own. Since it's made for sharing and making multiple submissions with, it could be easier switching between Users/ tax forms.
Pros: Easy to prepare, Easy to import documents, Fast
Better than last year, but the "Check Accuracy" or "Check for Errors" section is confusing. Your price increase was/is noted and unwelcome. Why can't efile for the State return be included in the price? We both know its very cheap Why no disc? Downloads are often not reliable, in my opinion. Overall, I think the quality of the HR Block Federal and State software is ok but could be better. I've used this tax software for more than 15 years. Right now, its value is just average, at best, and dropping. I still recommend it, for now, but that could very well change.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.