Have used H&R for years. First time to encounter an error with State return guidance
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Software works great. It was easy to use. It should get five stars, but the IRS rejected the amount of refund that I was supposed to receive. Then, in there, inimitable fashion, they recalculated everything, and came up with exactly the same answer. So go figure. This probably should be a five star review but there is that gotcha