We've been using this product for doing our family's taxes for 10+ years now and haven't had any trouble in any respect to the software. None. It's easy to use, especially moving from one year to the next to the next, and we have no plans of changing anytime soon.
I've used H&R Block software for 10+ years and it has always made it easier to do my taxes. It was a big help when I took a credit for having solar panels installed on the house. The software automatically took that into account and added that in as credit for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I used this product in March of 2024. I don't remember any problems at that time. I've used HRB software for several years and have been satisfied with it.
I've been waiting for months to get my federal return back although I've gotten my state back. This is the first time this has ever happened and it has made my life more full of hardship.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.