Purchasing this product for years, this was the first time I had problems with the software. Could not electronically file for some reason, took several attempts to get the correct assistance. Weeks later I was able to submit
I've been using H&R Block Tax software since 2007, and I've found it to be dependable and reliable. It contains valuable tools to make it easier to prepare, review and file my returns. It flags any potential problems, to ensure accuracy and to reduce the chance of an audit. I usually have my taxes completed and filed within an hour or two. E-Filing is easy, and I usually know the same day of filing if my return has been accepted.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Updates always real late in tax season so transfer of data from federal to state wrong at times like this years 2023 returns.left wrong but figured out myself with still no tax owed so I guess they didn't reject it.who wants to wait till near april to do taxes?will see this next season if I try another service!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Easy to download and install. Imports data from previous years taxes. Easy to follow questions and ensures you don't forget anything. Performs review when finished to ensure accuracy. Easy to file online or mail. Allows saving copies of tax forms filed with worksheets. After filing taxes, you can check the status of your filed taxes. All at a competitive price. You can even file amended forms.
Pros: Easy to prepare, Easy to import documents, Fast
I have been using this software for many years and it never disappoints. I appreciate the tax law update summary and the questions and explanations that guide you through the process of completing your return.
Not one bit pleased with you state software. As a partial resident in two different states, your software was inaccurate.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.