I've used this program for at least 15 years. It's a good program, but they have cut one thing out that I really liked. In the past the mailed me a program disk or I received a e-mail with a link to get the program. This past year I received nothing. I would think you would like to keep a loyal customer and make it easy for me to use the program year after year. But I guess not.
I have used TaxCut for more than 10 years now. Very easy to use. I especially like the way it imports data from the previous year’s return about income and deductions you have used. All of the name, address, and reference numbers are already populated, reducing data entry.
I've been using H&R Block software for well over 2 decades. I have never had a problem and I find it very easy to use no matter what my circumstances. (employed, retired, small business owner).
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
It wanted to give my wife a huge NYS exemption because it thought she had worked for the government but that was not the case. The panel before that step asked if she worked for the government and I checked no. I called twice but nothing changed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Generally easy to use except entering information from investments, namely stocks and bonds. Then I have to place close attention hoping I followed instructions accurately. So far I haven't been audited for inaccuracies, but I wish I felt more comfortable about it.