I've used H&R tax software because of discounted price & ease of use. Works well (Federal and State) & I've been a happy customer until I learned they have been sharing my data with other companies without my consent. Want a clear statement they will not do this in future. Until then I would not recommend any tax software unless they make that assurance.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
You gave me tax software, sure. But you nickel and dime the entire time.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Good Value, but a little difficult to use. It does not explain the terminology well making it difficult to know what to do sometimes. In the past, I could go through my prior years return to see how I did it, but I could not do that this year, which increased the difficulty.