Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,072 Reviews)
Rating breakdown 114,072 reviews
5 Stars
76,871
4 Stars
20,471
3 Stars
6,910
2 Stars
3,808
1 Star
6,012
84%of customers recommend this product.
(
31,632 out of
37,636)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Max314
from South Jersey
Verified Purchase:Yes
Ive been using this tax software since it became available. Easy to use and have never had an issue with acceptance by the IRS. Both Federal and state work seamlessly together.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Prof81
from North Carolina
Verified Purchase:Yes
I have been using this product for a number of years and don’t see any need to change..except perhaps for rising prices
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Trotter1
from Rochester, Indiana
Verified Purchase:Yes
The instructions, especially to start were incomplete. I don't remember the specific examples because too much time has passed, but I was told told to go somewhere, but had no instructions on how to get there. I literally had to guess, and click things to see what would happen. After I got into the tax part is was O.K. I was also unpleasantly surprised to find that I had to pay for filing the state taxes. The outside of the box did not say one word about that. I read the flyer inside, and the way it was written it sounded like you paid to file state taxes ONLY IF you asked for more state forms than what came with the purchased package.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RMS43
from Phoenix
Verified Purchase:Yes
I have been using H&R Block software for years. Easy and intuitive.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bobbin2009
from Livonia, MI
Verified Purchase:Yes
Have been using this software for over 10 years. Not only is it easy to use and understand, but once you use it, each year thereafter it will auto populate with information saving time!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MikeMcI
from Clackamas Oregon
Verified Purchase:Yes
I but it every year because it works. Very easy to use & I get my taxes done quickly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Givememore
from OH
Verified Purchase:Yes
Entered state refund amount. Rather than presenting questions to find out if taxable, said refer to tax codes to determine if table income. If I wanted to read tax codes, I would of never purchased this software.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Luddy
from NYC
Verified Purchase:Yes
I've been using this product and its predecessors for over 20 years. It has worked well for me as far as it goes. It made a small mistake once and my money was refunded quickly. I am a retired financial exec so may not be the best judge of how well it works for those with less expertise. Ex: some of the less frequent credits are simply listed and there are no questions leading you to investigate.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock