Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,072 Reviews)
Rating breakdown 114,072 reviews
5 Stars
76,871
4 Stars
20,471
3 Stars
6,910
2 Stars
3,808
1 Star
6,012
84%of customers recommend this product.
(
31,632 out of
37,636)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Alice was Not Impressed
from Illinois
Verified Purchase:Yes
The quality of the tax software was really bad this year and fixes were not available for weeks! One of the issues I had was a repeat from the same issue I encountered last year. State program is very incomplete and the help says you should consult the states forms. Initially the wizard for EV credits wouldn’t even launch and didn’t alert the user that there was an issue. Several wizards asked for information it already had.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Mischief 58
from New Jersey
Verified Purchase:Yes
This is the second year that I have used the H&R Block Deluxe. It works well and I am very happy with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tax Turkey
from Sherman CT
Verified Purchase:Yes
I use it every year. Imports information from previous year well. Works on multiple returns.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: FMF Doc
from Central Midwest
Verified Purchase:Yes
As a securities trader been using H&R Block tax software for last 20+ yrs
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Tobie 2
from No. Minnesota
Verified Purchase:Yes
Last 2 years I have not received the early offer of the Software at a reduces price. Would expect to be on the list after being a customer for over 15 years.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
No change to income, yet large balance owed now.
on May 25, 2024
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
It's nice to have software that does nearly all the work for you, but it does nothing to explain how any of it works. Even though our incomes have changed little, we are stuck with a very large balance owed and I just don't understand why.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mimielder
from Indian Head, MD
Verified Purchase:Yes
Have used this tax program for several years. Easy to use for basic income purposes. Will continue to use every year
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: jmb726
from York, PA
Verified Purchase:Yes
Easy to work with - had my refund within one week.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock