Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,098 Reviews)
Rating breakdown 114,098 reviews
5 Stars
76,893
4 Stars
20,474
3 Stars
6,911
2 Stars
3,808
1 Star
6,012
84%of customers recommend this product.
(
31,655 out of
37,660)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: No_AI_here
from Detroit, MI
Verified Purchase:Yes
For two years in a row, H&R Tax Software Deluxe + State version has failed to send the state a copy of the Federal file required (as most states require). Instead, wasted time goes by until a letter is sent by the state asking for the copy of the Federal return. I also find it somewhat useless for filing amended states returns. Furthermore, it does not help much when filing retirement withdrawals and can all other errors to occur.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Eric59
Verified Purchase:Yes
The only thing I wished would do is have a checklist of possibly missing items for a better refund
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: dollj2
from Michigan
Verified Purchase:Yes
I have been purchasing and using H&R Block's software for many years. It is simple to use, walks you through the process and if you have any questions support is always ready to assist.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Fred576
from Daytona FL
Verified Purchase:Yes
Have use H&R Block tax software for over ten years. Easy flow directions, good explanations and simple filing.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Happy In North Florida
from Florida
Verified Purchase:Yes
I used HR Block in the past, changed to TurboTax two years ago due to a lack of a feature that was needed to handle deferred tax due to COVID. It was in the 2023 Edition, so I went back to H&R. Glad I did!
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: david ger
from NJ
Verified Purchase:Yes
This program lead me down a path that I would be able to file amended returns but it wouldn't. The program is dated and needs to be refreshed since it has the same look and features for too many years.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jmp3
from Texas
Verified Purchase:Yes
The features and program itself were great. The one thing I did not like was that I had to wait to complete and submit my tax return until after certain updates were finished with the program. I like doing my taxes in February to get them done, but had to wait until March for the updates to be done before I could actually submit my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RobertTX3f
from TX
Verified Purchase:Yes
Been using this software for years, and have never had an audit, never received communication from IRS with error notifications. Able to import most forms, but not all.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock