Interview questions were simplified/understandable and it was easy to import documents. Had no issues filing and received my both federal and state refunds in less than10 days.
I have been using the product for a while but this past year when IRS had a code to put in and the code did not work very frustration.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Makes doing taxes fairly easy, but requires an understanding of some tax rules. Need to understand anualized income when paying quarterly taxes. The progr isn't always clear. But for the most part and for uncomplicated income, it's easy.
Pros: Easy to prepare, Easy to import documents, Fast
I have used your software since the Tax Cut days. Being clergy, I know how difficult filing can be. In 20 years, I have never been audited once and only had the IRS make one small correction. While it can be done without software, this makes the process simple, quick, and work your built in checks, error free. Keep up the good work and always have a bundle with state taxes. Thanks again.